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Scott Pfeil

February 09, 2022

Video is Back & Booming and Here's Why

The video production industry showed consistent single-digit growth before the pandemic. Our experience during the pandemic was that video production decreased modestly due to all the uncertainty. Yet, as the pandemic becomes endemic, the analyst in [...]

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April 05, 2021

Greatly Improve Your Marketing by Thinking Win-Win-Win

Updated 4/7/2021

In order to understand win-win-win, you must first understand win-win. It's a common philosophy but let's take a look at it from an agency standpoint.

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January 04, 2021

Lessons learned as a Creative Marketing Studio Owner

Everybody is busy. Especially business owners and managers. I have two partners, they are also very busy. However, we have learned together that taking the time particularly for any “hard” conversations is actually super-productive. We listen to [...]

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October 19, 2020

Why a Phone Call is Often Way Better than Email

Update 10/19/2020

Why is a picture worth a thousand words? Or similarly, as we like to say at Backflip, why is a video worth a thousand pictures?

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November 25, 2019

Radio Goo Goo, Radio Ga Ga - Buying Radio Spots

Besides being a timeless Queen song, we believe radio has the potential to increase sales as a part of a creative marketing strategy. Backflip is currently testing (by the time this post is out, our ads will have already aired) our theory by going [...]

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September 17, 2019

The Art to The Out-Of-Office Email

Most people are in a great rush to get everything done at work and at home before leaving to go out of town. Don’t let them see you sweat! Take 5 extra minutes, or as long as it takes in your high stress situation, to crack yourself up with your own [...]

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April 16, 2019

How to choose a Creative Marketing partner

If you're a marketing director or the owner of a company, you probably regularly think:

  • What are the best ideas for this years marketing efforts?
  • Who should we collaborate with to bring these ideas to life?  
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May 29, 2018

4 Steps to make you Great at Customer Service

Great customer service is provided by attentive, driven, dedicated and empathetic employees who naturally want to give clients a wonderful experience. It takes more work, and more time to be truly great in customer service. Here are 4 steps to make [...]

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May 03, 2018

What your hiring process says about your brand

Everything you do speaks to your business's brand. From obvious things like your website and business cards, to how you answer the phone, and yes, even your hiring process communicates your brand. Let's take a look at our hiring process here at [...]

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April 23, 2018

Scott's Top Sales Tool at a Creative Agency

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